Shipping Policy
At GEVANE WARSZAWA, we are committed to delivering your order quickly and securely. Please review the details below regarding our shipping process.
1. Order Processing
Orders are processed within 1 to 3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
2. Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 6 to 12 business days (Monday to Friday).
- Estimated delivery time: 7 to 16 business days.
3. Shipping Carriers
We work with trusted shipping partners to ensure safe and reliable delivery:
- InPost
- DPD Polska
- DHL
- GLS
The carrier used will depend on your location and availability.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 1 to 3 days to appear.
6. Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer.
7. Shipping Locations
We ship worldwide.
Orders may be dispatched from different warehouses depending on stock availability, including locations in Europe, the United Kingdom, or Asia.
8. Delays
Delivery delays may occur due to factors outside our control, including:
- Carrier delays
- Customs processing
- Incorrect shipping information
9. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses.
10. Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
- Check with neighbors or your local delivery office
- Contact the shipping carrier
If you still need assistance, contact us at support@gevane.com.
11. Contact
Email: sklep@gevane-warszawa.pl
Website: https://gevane-warszawa.pl/